Why job satisfaction is something you need to talk about with your employees

Published: 18th August 2020

The happiness and job satisfaction of employees has been found to be directly related to productivity, financial results and customer satisfaction, so it pays for businesses to care about how happy their team are and how satisfied they feel in their roles. One of the very best ways to measure how happy employees are is to simply ask them. This can be done during an annual performance review, appraisal or simply during an impromptu catch up.

Asking your employees if they feel their job is interesting and meaningful is a great starting point, as those who feel they are challenged in their role are generally more actively engaged. If the employee says they don’t feel as though their job is interesting and meaningful, it could be beneficial to have that employee work on a challenging project or assign them more responsibility in order to make it more challenging. If the employee is left in a role that they’re not happy in they will quickly become disengaged and therefore less productive.  

Leaders should also ask their team members whether they feel their work is valued and recognised, as employees who feel appreciated will be more likely to be happier in their roles and are more likely to stay with an organisation on a long term basis as a result of this.

Employees should also be asked whether they feel as though they receive enough training and support in their own personal development. For many workers, the opportunity to learn, progress and advance is crucial and if your organisation doesn’t support this then you may find a high turnover rate of employees who seek out more personal development support elsewhere.

Another question to ask that’s directly related to workplace happiness is how your employees would rate their workplace relationships. Successful collaborative working and good team communication will mean employees are happier and more content in their roles than if they’re dealing with tension, frustrations and poor communication levels. If employees reveal they’re not content with their relationships in the workplace this will undoubtedly be having an impact on organisational culture and should be addressed as soon as possible.

Asking team members whether they feel stressed in the workplace is also another way to find out about their overall happiness within an organisation. Workers who feel stressed are more likely to have lower job performance, absenteeism and even serious health issues, such as depression. Of course, everyone feels stress due to work commitments at some stage, but if employees are constantly feeling stressed and overwhelmed this is something that needs to be urgently addressed.

Employees who are happiest in their roles are generally supported by leaders and those around them, feel challenged by their work and are passionate about it. They also have opportunities for career progression and personal development. Having a frank and honest chat with your employees about all of these things and how they contribute to their overall happiness in the workplace is the first step to making any changes that may be necessary if they tell you they’re not happy within your organisation.