Customer Services and Billing Manager

Location: Wakefield, West Yorkshire
Salary: £32,000 - £40,000 pa
Reference: NJB / BBBH16125
Type: Permanent
Sector: Other Business Support, Key Accounts & Projects
Deadline: 26/09/2022

The company

Brewster Partners are excited to be working with one of the leading UK Medical providers for elderly, disabled and mobility disadvantaged clients in finding a Customer Services and Billing Manager.

The job

This is a key role responsible for overseeing the organisations call centre, looking after 10 customer service agents, and 4 Billing agents. You will be tasked with:

  • Solving problems with ‘the numbers in mind’
  • Highlighting a range of improvements
  • Being highly people focused
  • Identifying and initiating a range of process improvements
  • Being capable of delving into historic processes and providing hands on leadership in resolving inefficiencies
  • Working with pace and purpose to lead / drive / design / implement process or wider improvements across any of the areas of customer service and exceptional installation and service billing

The person

You will have a had a successful career within Customer Services, showing longevity in your role and a track record of training, developing, building, and motivating teams.

The benefits

This organisation offers a competitive salary, holidays, healthcare, and free onsite parking.

Contact

Nick Brushett
Senior Recruitment Consultant
Brewster Partners Recruitment Group

Applications

To apply for this job, please send your CV to the email above or to info@brewsterpartners.co.uk quoting "Vacancy: Customer Services and Billing Manager, Reference: NJB / BBBH16125". Thank you for your interest.

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