Sales Administrator

Location: Worksop, Nottinghamshire
Salary: £23,000 pa
Reference: LG / BBBH16061
Type: Permanent
Sector: Office, Key Accounts & Projects
Deadline: 28/08/2022

The company

Brewster Partners have an excellent opportunity for a passionate a Sales Administrator. To work as a member of the Sales Admin Team to provide our day to day internal customer facing contact. Dealing with all forms of customer communication, making certain the voice of the customer is always heard. To support our sales teams whilst they are in the field, enabling them to liaise with our customers effectively.

The job

Duties will include:

  • Receiving, logging and processing customer enquiries.
  • Preparing customer quotations in a timely and professional manner [within 24 hours or 48 hours if a QP necessary]. Any delays outside these times must be advised to ASM and customer updated – if delay is freight please quote on an ex-works basis but confirm to customer that we will send a freight price as soon as possible.
  • Following up quotations in a timely manner and logging any feedback from the customer on the CRM system.
  • Responding to customer order progress requests
  • Liaise with internal departments (e.g., technical, financial, production), as appropriate.
  • Entering customer orders on to our Configer8or, ensuring that they are reviewed and authorised in line with company policy, prior to verification. (Within 24 hours of receipt)
  • Communicate with our purchasing department, to gain lead time and price information to enable the customer quotation to be completed.
  • From time to time communicating difficult news to customers when we have to make reappraisals of our initial delivery promise.
  • Recognise issues that need to be raised to senior management and report this in a timely manner to their line manager.

The person

Skills and experience required:

  • Proficient in using ICT equipment and systems including Microsoft Office programmes, particularly Word and Excel.
  • Must have the ability to work as part of the team and under own initiative as appropriate, within defined authority limit
  • Ability to effectively communicate and work with employees and key contacts at all levels.
  • Excellent written and verbal communication skills.
  • Demonstrate good time management skills.
  • Flexibility to meet the expectation of our customers.

The benefits

Attractive benefits

Contact

Lee Gibbons
Associate Key Account Director
Brewster Partners Recruitment Group

Applications

To apply for this job, please send your CV to the email above or to info@brewsterpartners.co.uk quoting "Vacancy: Sales Administrator, Reference: LG / BBBH16061". Thank you for your interest.

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