Senior Operations Administrator

Location: Castle Donington, Leicestershire
Salary: £26,000 - £29,000 pa
Reference: LG / BBBH15808
Type: Permanent
Sector: Office, Key Accounts & Projects
Deadline: 24/05/2022

The company

Brewster Partners have an excellent opportunity for an Senior Operations Administrator. As the Senior Operations Administrator you will be responsible for preparing reports, presentations and collation of information to build operational performance packs for all partner and supplier measured activity. You will also become the custodian of creating and maintaining Standard Operating Procedures.

The job

  • Organising and transforming information into comprehensible structures
  • Monitoring data quality, removing corrupt data and using data to predict trends
  • Preparing reports, presentation, and producing documents and briefing papers including customer reports
  • Creating performance packs for Warehouse, Courier, Linehaul, Suppliers and Retail Partners
  • Reporting KPI’s against target agreements
  • Checking and reporting on adherence to contracts and customer profiles against agreements
  • Creating and maintaining Standard Operating Procedures
  • Capturing and reporting on customer satisfaction results via the Net Promotor Approach
  • Supporting process improvement initiatives and projects
  • Creating off system task reports and accurately billing customers
  • Raising and issuing (with appropriate sign off) credits against customer accounts
  • Creating and maintaining the Asset Register and keeping our Supplier list updated
  • Providing office administrational support where required and organising travel and accommodation for the operational management team
  • Checking and maintaining warehouse (eg packaging) and office supplies

The person

Skills and experience required:                                 

  • Advanced Excel skills
  • Ability to use SQL
  • E-commerce and logistics experience
  • Adaptable and comfortable in a start-up environment
  • Excellent IT skills, including Microsoft Office suite, with the ability to produce presentations, statistical reports etc
  • Exceptional verbal and written communication skills.
  • Analytical thinking skills

The benefits

£26,000  £29,000 pa


Lee Gibbons
Associate Key Account Director
Brewster Partners Recruitment Group


To apply for this job, please send your CV to the email above or to quoting "Vacancy: Senior Operations Administrator, Reference: LG / BBBH15808". Thank you for your interest.