Brewster Partners are recruiting for a business based in Worksop, for a User Fulfilment position.
This is a temporary role, based in Worksop.
Working as a part of the IT Fulfilment team the successful candidate will be responsible for completing a wide variety of IT related tasks including laptop/desktop builds, device repairs, phone configuration & user account creation (Citrix, AD, Exchange etc) as well as other IT related requests.
Candidates should be passionate about delivering great service for our customers and be able to work either independently on their own initiative, or collaboratively as part of the wider team to complete larger tasks.
- Provision, setup & installation of IT related devices, applications or services for both new and existing customers.
- Completion of requests in a timely efficient manner ensuring associated documentation is completed
- Facilitate operations within the IT drop in desk to resolve minor issues and ad-hoc user requests
- Undertake the relocation or installation of new devices within either Head office, Retail or Distribution centre locations.
- Complete basic user education relating to the operation of provisioned devices for new & existing staff
- Swap out and archiving of storage media to facilitate data backup activities on a weekly basis
Must have the ability to work independently and on own initiative, with an understanding of a wide range of IT systems and their dependencies.
- Experience of Enterprise systems including, Retail Java, Citrix and Active Directory
- Excellent communication skills, listening, problem solving, directing, coaching and assertiveness
- Must be customer focused and put the customer at the front of everything that they do
- Must be able to work cross functionally and build relationships with different team members across the business
- Must thrive to learn new things and share their knowledge with their team
This is a forward thinking organisation offering £11.61 per hour, as well as other benefits
Brewster Partners Recruitment Group
To apply for this job, please send your CV to the email above or to email@example.com quoting "Vacancy: User Fulfilment, Reference: JH / USEFUL". Thank you for your interest.