Brewster Partners Charity & Not for Profit are currently recruiting for a Telephone Executive, for a Leeds based charity.
This role will assess loans for the members of our client. You will monitor the loans for payments, whilst providing an outstanding service for those that go into arrears.
You will also advise on procedures for loan applications, loan agreements and appropriate paperwork. As well as this, you will manage your own case load, ensuring that you maintain service levels and confidential data is managed appropriately. You will also be required to build relationships with other external agencies.
This role will suit someone who has experience of a similar role, and a confident telephone manner. Possessing knowledge of CCA regulation would be advantageous, but training will be given. The successful candidate will also be confident with management of Microsoft Office applications, in particular Excel.
You will be a quick learner, and possess a keen eye for detail, as well as being able to show empathy to the members you work with.
This is a fantastic temporary opportunity to be part of a fantastic charity. A salary is on offer of between £18000 - £19000.
Brewster Partners Recruitment Group
To apply for this job, please send your CV to the email above or to email@example.com quoting "Vacancy: Telephone Executive, Reference: JH / Teleexec". Thank you for your interest.