Telephone Advisor

Location: Leeds, West Yorkshire
Salary: £18,000 - £19,000 pa
Reference: JH / LOACOLLADV
Type: Permanent
Sector: Charity Office & Specialist Support, Charity & Not-for-Profit
Deadline: 21/08/2021

The company

Brewster Partners Charity & Not for Profit are currently recruiting for a Loans & Collections Associate, based in Leeds.

The job

This role will assess loans for the members of our client.  You will monitor the loans for payments, whilst providing an outstanding service for those that go into arrears.

You will also advise on procedures for loan applications, loan agreements and appropriate paperwork. As well as this, you will manage your own case load, ensuring that you maintain service levels and confidential data is managed appropriately. You will also be required to build relationships with other external agencies.

The person

This role will suit someone who has experience of a similar role, as well as possessing knowledge of CCA regulation. The successful candidate will also be adept with management of Microsoft Office applications, in particular Excel.  

You will be a quick learner, and possess a keen eye for detail, as well as being able to show empathy to the members you work with.  

The benefits

This is a fantastic temporary opportunity to be part of a fantastic charity. A salary is on offer of between £18000 - £19000.


James Hamilton
Recruitment Consultant
Brewster Partners Recruitment Group


To apply for this job, please send your CV to the email above or to quoting "Vacancy: Telephone Advisor, Reference: JH / LOACOLLADV". Thank you for your interest.