Brewster Partners are working with an established manufacturer in Doncaster to recruit an experienced Sales Administrator.
The purpose of this role is to support the Service Department and involves liaising with customers and suppliers, raising quotes, raising purchase orders, ordering equipment, invoicing, and general admin within the Service Department to ensure the smooth running of the department.
This role is available now with an immediate start available.
- Answering incoming calls from customers, using technical knowledge to establish and assess the problem and advise and recommend accordingly
- Using your customer service skills to handle and resolve any customer queries and provide
- Creating quotations for customers, liaising with technical departments and colleagues where appropriate
- Developing your technical knowledge on the company products and parts to be able to utilise when finding a solution or ordering parts
- Ensuring you have all of the correct information to input orders on to the Navision system
- Ordering parts for internal and external customers, ensuring parts are ordered and delivered within the agreed timescale
- Follow up on quotes for completion
- Follow up on estimated time of arrivals, deliveries and PODs with suppliers and communicating with customers to handle expectations
- Maintain and build good relationships with service providers and clients to keep customer base
- Respond to email enquiries in a timely manner
- Complete jobs and update internal trackers to show real time actions
- Wealth of experience working within a similar role
- Wealth of administrative and customer service experience
- Working within the construction or engineering industry
- Experience in purchasing and purchase orders
- Use of ERP or similar systems
- Good at building working relationships
- Practical approach to work and problem solving
£20,000 - £25,000 per annum
Key Account Director
Brewster Partners Recruitment Group
To apply for this job, please send your CV to the email above or to email@example.com quoting "Vacancy: Sales Admin, Reference: GH / 130495". Thank you for your interest.