Customer Service Officer (After Sales)

Location: Barnsley, South Yorkshire
Salary: £18,000 - £20,000 pa
Reference: GB / 1805-35
Type: Permanent
Sector: Office, Professional & Technical Support
Deadline: 18/10/2021

The company

Brewster Partners are recruiting a Customer Service candidate for a small but highly successful award-winning family business. This is a small office environment NOT a call centre. I am looking for a candidate who has a natural talent for customer-care with excellent  administrative skills; If you are looking for a role with responsibility and autonomy and you get a real buzz from sorting your customers out, then we would welcome an application from you.

The job

  • You will be the first point of contact for post-sale support
  • Dealing with returns to manufacturers and couriers
  • Liaising with warehouse, a number of stores, manufacturers, couriers and customers throughout the day
  • The role will be varied and you will need to see each task to its’ conclusion 

The person

  • Previous experience in a phone / office based Customer Service role is essential - experience within a retail environment is useful
  • An experienced customer service administrator
  • Proactive with strong organisational skills
  • An Excellent communicator, with a calm and professional attitude on the telephone when handling queries/correspondence
  • Customer service professional

The benefits

£18,000 - £20,000 pa

Contact

Gemma Hutchinson
Key Account Director
Brewster Partners Recruitment Group

Applications

To apply for this job, please send your CV to the email above or to info@brewsterpartners.co.uk quoting "Vacancy: Customer Service Officer (After Sales), Reference: GB / 1805-35". Thank you for your interest.

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